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TOOROCK Mobile Service Terms of use

 

These Terms of Service are governed and interpreted by the rights and obligations of "TOOROCK Mobile Service(TOOROCK) " and "Membership" and the responsibilities and obligations between "Company" and "Members". ", Provide other necessary matters.

 

Chapter 1. General

Article 1. (Definitions)

Definitions of terms used in the terms of use are as below.

A. ‘Service’ is a service we offer, it means individual or entire services using the TOOROCK member information we offer so that you can use ‘contents’(game item or game money purchased) in ‘mobile device’.

B. ”Game user” means a person who agreed to service use contract with us connecting service we operate through the TOOROCK account by agreeing to the terms for using service.

C. “account” means account managing general information, game information including game user’s nickname.

D. “Password” means a combination of letters and numbers which a user selected for protecting the rights and interests of a user to a game user’s nickname.

E. In-App Purchase means an act of payment purchasing cash and game money in the app of the TOOROCK.

F. “Open market” means user’s In-App Purchase in an app of Hunting Girls. “Open market business operator” means a Play Store-Google Inc. of business operator managing open market.

G. “Withdrawal” means that the user cancels a game using contract.

H. “Cash” indicates cyber money for purchase or use some charging services of those the TOOROCK offers when using mobile services.

Article 2. (Effect and Alteration of the Terms)

A. These terms are applied to the app of the TOOROCK.

B. These terms can be altered frequently within the range of related laws when it is necessary according to enactment/revision of concerning laws such as the bill on the protection of consumers in e-commerce, Cultural Industry Promotion Basic Act, Regulation of standardized Contracts Act.

C. When these terms are altered, the TOOROCK notifies the effective date of the altered terms and the reason through the app of the TOOROCK or mobile website at least from 7 days (30 days in case of alteration of unfavorable or essential clauses) to the day before the effective date.

D. When the TOOROCK expressed that it will regard the absence of expression of refusal during a defined period for acceptance as acceptance while notifying altered terms, we regard it as acceptance to the changed terms in case you do not indicate your intention of refusal accordingly.

Article 3. (Rules Except the Terms)

A. Regarding particulars not specified in these terms and interpretation, we comply with intention of terms of each service, Framework Act on Telecommunications, Telecommunications Business Act, the law regarding the promotion of information and communication network use and protection of information, Juvenile Protection Act, Cultural Industry Promotion Basic Act, the bill on the protection of consumers in e-commerce, Regulation of standardized Contracts Act, guideline of protection of digital contents user set by Knowledge and Economy Minister, and other related laws of the Republic of Korea.

B. The rights and duties of charging services users can be guaranteed or limited on the basis of cash policy, and other policies set by the TOOROCK.

Chapter 2. Conclusion of Using Contract

Article 4. (Establishment of Service Use Contract)

A. Game users should join the TOOROCK for applying use, and the basic particles about the join abide by the rules of the TOOROCK.

B. Game uses should accept providing and using personal information necessary for service offer such as ‘e-mail’, ‘profile photo’, etc.

C. When a game user clicks a button of ‘acceptance’ in app applying his use, it is considered as accepting these terms.

Article 5. (Service Use)

A. Game users can download and use the app of the TOOROCK according to the terms and policies of each open market.

The terms and policies of each open market operator are applied to transactions or disputes between game users and each open market operator, the TOOROCK the TOOROCK does not intervene to transactions or disputes between game users and each open market operator and are not responsible for game users’ use of open market at all.

B. When a game user downloads and installs the app of the TOOROCK in each open market and accepts on these terms, use contract between the game use and the TOOROCK is established according to these terms.

But using the app of the TOOROCK can be limited according to the technical, business, legal matter of the TOOROCK

C. Except special reasons, the owner of cellular phone who downloaded the app of the TOOROCK is considered as a party of use contract of the app of the TOOROCK

D. Game users should download the app of the TOOROCK after examining carefully guides marked and notified in each open market, technical particulars, price, cautions for using the app of the TOOROCK

E. A customer who wants to join and use this service should own an account of the TOOROCK, and accept the privacy policy.

F. In-App payment

- The app of the TOOROCK includes function of In-App payment for purchase of cash items.

- Game users should prevent In-App payment of the third party by using functions of setting password in cellular phone and open market, for the purpose of that, the TOOROCK applies module, library, etc. for In-App payment which selected certification procedures open market offers to the app of the TOOROCK according to advice broadcasting communication committee and “Guideline of open market mobile contents payment”.

- You can confirm history of cash items purchase or use on customer center 1:1(e-mail) quest.

Article 6.  (Service for the Purpose of Test)

A. The TOOROCK can operate beta service for the purpose of test to the object of game users for a certain period before launching new service formally. We notify individually each object and period of test and related notes through notifications in the game.

B. Beta service is not on business but a step checking development state of stability, etc. During the step, game data can be altered, added, deleted if necessary and restoration of those is impossible and the TOOROCK is not responsible for it.

C. While beta service, the TOOROCK can collect system specification information of cellular phone game users use for finding faults and stabilizing services. This does not mean the collection of personal information, it’s for providing stable services checking only specification information.

D. Personal information and other responsibilities of game users who use beta service adapt article 8(management of posts), article 10(Management of the TOOROCK account and password), article 18(limitation of service use)

E Game users who use beta service cannot use specified information of the game for the commercial purpose without permission of the TOOROCK In violation, the TOOROCK can demand damages on civil case and take other legal measures so the violator can receive legal sanctions according to related laws

Article 7.  (Copyright of Posts)

A. Copy rights of posts which game users wrote in websites belong to game users who wrote. And the TOOROCK cannot use them for commercial use without permission of post writer. But for the purpose of noncommercial use or in case we decide that it is necessary to share the posts for the whole game users, we have authorities of publish (including editing) the posts in websites.

B. Game users cannot use information gained using services for other purposes except game such as manufacturing, sale, transfer, deliver, etc.

C. The TOOROCK should accept prior acceptance through phone, fax, e-mail, etc. when it wants to use the posts of game users in methods except clause A. of article 7.

Article 8. (Management of Posts)

A. The TOOROCK can delete or transfer or refuse register posts as below without prior notice.

- Posts which insults other game users or the third party or damage their honors, or invade the personal rights, copyrights and other rights of other game users or the third party

 

- Posts which include contents against the public policy or obscene, or have links to illegal sites (pornography, gambling)

 

- Posts related to transaction of cyber assets such the TOOROCK account or game money

 

- Posts which foster illegal copy or hacking

 

-Post which is acknowledged involved in crime objectively

- Posts which is out of the operation policy the TOOROCK ruled, or not suitable to the features of board

- And other posts which is determined to be violent in related laws.

Article 9.( Cash or Cash Use Service)

A. Some of services the TOOROCK provides are available only with cash.

B. Game users can charge (purchase) cash by selecting one of payment means which the TOOROCK specified.

C. Cash Policy

- Game users are solely responsible for the management concerning The TOOROCK account and password.

- The TOOROCK performs all the works of management of game users by game users’ the TOOROCK account so the TOOROCK account cannot change.

- Game users are solely responsible for mistakes in using caused by the TOOROCK account and password which game users registered, or illegal use by the third party. But they are not in case of intentional or heavy mistake by the TOOROCK.

Article 11 (Protection and Use of Personal Information)

A. The TOOROCK makes an effort to protect personal information of game users, including game users’ the TOOROCK account, game profile according to related laws. Protection and use of personal information of game users abides by the TOOROCK privacy policy.

B. The TOOROCK can provide personal information when a govern agency or a public agency requests according to related laws including cases below.

- When investigation or other govern agency, requests providing of personal information

- When it is necessary for the works of information protection such checking game users’ illegal acts including violation of law or terms

- Other cases law requests

C. The TOOROCK does not provide game users’ information without separate acceptance except in cases allowed specially in law.

Article 12 (Provision of Information)

A. The TOOROCK can provide each kinds of information necessary for service use of game users to them by the methods of website screen, e-mail, or post.

B. The TOOROCK can request additional personal information under game users’ acceptance for the purpose of improving services and introducing to game users.

C. When game users make an objection or mobile phone/ARS payment arbitration center requests regarding mobile phone/ARS payment, The TOOROCK can provide game users’ information related services within the range necessary for solving problems to mobile phone/ARS payment arbitration center(www.spayment.org) and [specified payment means(https://market.android.com).

Article 13. (Advertisement Insertion and Transaction with Advertiser)

A. Some of bases of service investment to provide service to game users come from profit by commercials insertion. Game users are considered to accept on commercials insertion exposed while using services.

B.When game users participate in promotion events of advertiser, they should understand the website has nothing to do with the TOOROCK service and review the policy of it. The TOOROCK is not responsible for all the loss or damage cause by using other websites except our portal.

Article 14 (Consent and Limitation of Appliance for Use)

A. The TOOROCK makes it a rule to consent service use according to the order of appliance to game users applied for use defined in Article 5 if without any problem in performing works or in technology.

 

B. The TOOROCK can refuse approval, or withdraw it even though approved already in case service use appliances are as below.

- When game users applied using another person’s name, the TOOROCK account, or cellular phone

 

- When game users are going to use these services for illegal use

 

- When game users are going to use these services for purposes violated current law and its intention

 

- When game users are going to use these services for commercial purposes

 

- When game users in competition with these services apply for purposes of hindering profit of the TOOROCK

 

- When we determine approval is impossible due to reasons attributable to the applied customer

 

Chapter 3. Duty of Contracting Parties

Article 15. Duty of the TOOROCK

A. The TOOROCK has ownership and intellectual properties of each kinds of data, item of the TOOROCK app, game users only have rights to use the app of the TOOROCK and items, etc.

 

B. When opinion or dissatisfaction which game users raise is fair, The TOOROCK should treat them immediately going through proper procedures. But it is hard to treat promptly, the TOOROCK should notice the reason and treatment schedule to game users.

 

C. The TOOROCK does not intervene to problems occurring between game users in app of the TOOROCK.

 

D. When there occurs a problem in equipment or it is destroyed without the reasons not attributable to the TOOROCK, the TOOROCK amends or repairs it for the provision of stable service to game users as long as it has no reason to refuse. But as long as the TOOROCK has not intentional, heavy mistakes, it is not responsible for them at all.

 

E. When game users commit acts violated these terms or related laws, the TOOROCK can restrict or block them from using app of the TOOROCK, and game users cannot ask for refund, compensation, etc. for this reason.

 

F. The TOOROCK can save chats, memos, posts game users communicate with other users in app of the TOOROCK, and game users should accept to it. The TOOROCK use saved chats, memos, posts for the limited purposes of restrictions on abnormal using app of the TOOROCK or solving disputes between game users, and take measures so that they can be disclosed to least people who need.

 

G. The TOOROCK can delete names, posts, memos violated to these terms without prior notice.

Article 16. (Game User’s Duty)

A. Game users can use the app of the TOOROCK 1 day, 24hours, 365 days, all the time except when set by these terms and related laws

B. Game users should comply with rules these terms set and all the other regulations the TOOROCK made, and notifications the TOOROCK notified. And Game users should not do acts interfering works of the TOOROCK, damaging honor of the TOOROCK

 

C. Game users have responsibilities and duty of care managing their own mobile phone and the TOOROCK account. When they make the third party use their own mobile phone and the TOOROCK account, they are entirely responsible for it.

D. Game users have duties to prevent the third party from using the app of the TOOROCK through a cellular phone or the TOOROCK account by function of password setting in cellular phone, one which open market provides, etc.

 

E. When the TOOROCK complied “guideline for open market mobile contents payment” and advice, payment policy of open market operator all, users cannot demand refund, compensation for the reason of third party’s use and payment to the TOOROCK.

 

F. When game users arbitrarily withdraw from game, the TOOROCK is not responsible for any compensation or refund.

 

G. When game users purchase In-App Item in app of the TOOROCK, they should do through payment means which open market provides and pay the amount faithfully.

 

H. When a game user processes the refund and subscription withdrawal through the ‘google play store, customer center in overseas market, although exhausting his items or knowing the items are not available for subscription withdrawal and refund that the refund and subscription withdrawal not authorized by the company are settled up, the company can demand compensation for damages or take legal measures and permanent suspension and the user can receive legal sanctions according to related laws.

I. Game users should not do acts below, in cases of those the TOOROCK can take legal sanctions and measures such as limiting service use of them and deleting the TOOROCK account or withdrawal from game, collecting or deleting item and cash, accusing them to investigation agency, etc.

- Illegal use of other game user’s cellular phone or the TOOROCK account

- Transaction of the TOOROCK account with others

- Trading cyber assets such as game money with others

- Impersonation of managers, staff or person concerned

- Acts altering of client program of the TOOROCK, or hacking server of lab or altering parts or whole of posted information, or using the TOOROCK service by abnormal method

- Abusing bugs on the TOOROCK programs

- Acquiring cyber assets such as game money by abnormal methods.

 

- Purchasing item, cash, account in intermediary transaction site

 

- Purchasing seller’s cash by abusing cellular phone payment of others.

 

In cases of those above, the TOOROCK can take legal sanctions and measures such as limiting service use of them and deleting the TOOROCK account or withdrawal from game, collecting or deleting item and cash, etc.

 

- Harming service or intervening deliberately

 

- Dealing by use of service without prior consent of the TOOROCK

 

- Sale of item, cash, account in intermediary transaction site

 

- Sale of cash by abusing cellular phone payment of others.

 

In cases of those above, the TOOROCK can take legal sanctions and measures such as limiting service use of them and deleting the TOOROCK account or withdrawal from game, collecting or deleting item and cash, etc.

- Copying information acquired through these services for purposes except service use, or using it for publication and broadcasting, or providing it to the third party without prior consent of the TOOROCK

 

- Circulating information invading patent, trademark, trade secrets, and other intellectual properties of others by methods of transmitting, posting, e-mail, etc.

 

- Circulating information which is so insulting or concerning privacy so that it can invade honors or privacy of others by methods of transmitting, posting, e-mail, etc.

 

- Acts ridiculing or threatening other game users, or giving somebody pain or inconvenience constantly

 

- Collecting or saving other users’ information without permission of the TOOROCK

 

- Acts objectively determined to be involved in crime

 

- Violation of all the rules or use conditions the TOOROCK set including these terms

 

- Other violations to related laws

 

Chapter 4. Subscription Withdrawal, Use Limitation and Contract Cancel
 

Article 17. Subscription withdrawal, Cancel of Minor’s Payment

A. In-All items sold in app of the TOOROCK fall into two categories, one available in withdrawal and the other limited in withdrawal according to the Bill on the Protection of Consumers in E-commerce, etc. and Cultural Industry Promotion Basic Act

 

For the In-App Items available in subscription withdrawal, game users can request withdrawal only In-App items not used to the TOOROCK through phone or e-mail(1:1quest) after purchasing the In-App items.

 

B. Subscription withdrawal of In-App items is limited in cases as below.

 

- In-App items which begins to be used or applied or the app of the TOOROCK immediately after purchase

- In-App items acquired in normal use of the app of the TOOROCK

- In In-App items with additional benefits, the additional benefit is used

 

- When some of In-App items which are sold by a type of bundle are used

- In-App Items which are types of probability that the opening of can be considered as use, or the effectiveness is determined when opening

 

- Purchaser is determined to abuse the subscription system such as purchasing on the prior prearrangement of subscription withdrawal or repeating purchase and subscription habitually

 

- When subscription withdrawal is limited in related laws

 

C. When minor’s In-App payment is within the range of properties allowed to dispose by his legal representative or a minor treated somebody to believe him adult, the subscription withdrawal is limited.

Whether purchaser of In-App items are minors or not is determined by nominee of payment means such as cellular phone or credit card by which payment was processed.

 

Article 18. Limitation of Service Use

A. The TOOROCK can limit or suspend some or all of services when natural disasters or national emergency, or severe changes of game management, etc. are occurred or predicted to occur.

B. When game users violate duties set in article 17, the TOOROCK can limit use of their account of TOOROCK.

C. When damages in game user’s using services due to leakage of the TOOROCK account caused by their intention or mistake, or suing the TOOROCK account is limited since they violated duties of game users by illegal use of the third party, the game users cannot be protected concerning them.

D. When a game user’s account is determined objectively to be involved in violation of the terms directly and indirectly or connected in crime on criminal law, the TOOROCK can take measures of suspending the use of the TOOROCK account and investigate it. The game users can raise formal objection through websites of each service or e-mail, 1:1 quest to the TOOROCK in respondence.

E. Counseling and quest concerning limitation of service use is received and dealt with through phone or e-mail, 1:1 request.

F. When a game user has not logged in services for more than 1 year continuously after joining and using services by these terms, the TOOROCK can deprive him the qualification of game user without any notice.

Article 19.  (Contract Cancel)

A. Game users can withdraw from game whenever they want to cancel a use contract.

B. When Game users lose qualifications of the TOOROCK member or withdraw from it, ‘services’ may not be provided because the services are offered using member information of the TOOROCK.

C. When a game user processes the withdrawal from each game, all the information he has is preserved for 7 days, and they are reset on the 8th day after withdrawal.

D. This is applied to all the currencies, characters, and the items. A game user can cancel withdrawal within 7 days after applying withdrawal. However, canceling withdrawal is only permitted 1 time per each account through customer center.

E. The TOOROCK can cancel use contract when a game user violates the article 14, 16 and other particulars of these terms.

 

Chapter 5. Damage Compensation and Refund

Article 20. (Damage Compensation)

A. When services are suspended by notice prior for the purpose of management or by the reasons of force majeure such as disaster or game user’s intention or mistake, we do not compensate for the suspension.

 

B.The TOOROCK can suspend provision of services after notification on websites before 30 days when it is necessary for the reasons of planning service management or serious situations.

 

A game user cannot demand provision of services or compensation for the suspension of services concerning the above service suspension which occurred after the valid date of charging contents, etc.

C. A game user must compensate for damage he brought to the TOOROCK or other game users by his intention or mistakes, or violation of these terms concerning service use.

 

Article 21.(Refund appliance and procedures)

A. A game user should apply refund to the TOOROCK according to these terms in case it is relevant to the reasons of refund appliance set by these terms.

B. When a game user demanded refund according to the right subscription withdrawal, payment cancel, the TOOROCK collects or deletes In-App items which a game user purchase, and processes the refund within 3 working days since the day it received the documents for refund, etc., processes the cancel procedures such as request open market operator payment cancel according to related laws like the Bill on the Protection of Consumers on E-commerce.

C. When a game user requested the subscription withdrawal from the In-App items he purchased but he used or consumed some of them, the TOOROCK processes necessary procedures such as refund within 3 working days since the day it received the documents for refund, except the amount equivalent to profits the game user gained by using and consuming some of the In-App items or the expenses used for supplying the In-App items.

D. When a game user requests the refund according to these terms, eh should submit documents below to the TOOROCK by fax, e-mail, etc.

- Refund request paper

- Documents for identification of the person who asked refund

- Documents verifying a minor and representative (copy is available only in case of cancelling payment by minors)

 

E. In-App payment for the purchase of the app of the TOOROCK is according to the method which open market operator provides. So when mistaken payment is occurred in the process of In-App payment of the TOOROCK app, a game user should request refund to open market operator.

However, the TOOROCK can request the open market operator to perform the necessary refund procedures when it is possible according to the policy, system of open market operator.

F. For the In-App payment made through the function of presenting gift, refund and subscription is impossible as a rule except in cases there are faults in purchased In-App Items. Refund for the reasons of faults in In-App Items is limited to a game user who presented gift.

 

Article 22. (Immunity of the TOOROCK)

A. The TOOROCK is immune from the responsibility to providing services when it cannot offer services due to natural disaster, war, and another equivalent force majeure.

 

B. The TOOROCK is immune from the responsibility for damage caused by a key telecommunication business operator or a mobile carrier suspending or not offering properly telecommunication services.

C. The TOOROCK is immune from the responsibility for damage caused by unavoidable reasons such as repair, exchange, regular examination, construction, etc. of equipment for the use of service.

D. The TOOROCK is immune from the responsibility for obstacle or damage caused by reasons attributable to a game user.

E. The TOOROCK is immune from the responsibility for damage caused by faults of computer and cellular phone s game user uses or caused by a game user’s careless management of the TOOROCK account and password.

F. The TOOROCK is immune from the responsibility for failing to get profits which a game user uses services to expect or lost them.

G. The TOOROCK is immune from the responsibility for the loss of a game user’s cyber money on game (game money) except for the reasons attributable to the company.

H. The TOOROCK is immune from the responsibility form damage caused by material a game user got using services. And the TOOROCK is immune from the responsibility for compensation to mental, material damage which a game user got using services due to other game users.

I. The TOOROCK does not have a duty to intervene disputes on services between game users or between game user and the third party is immune from the responsibility and is not immune from damage caused by that.

 

Article 23. (Notification to Game User)

A. When the TOOROCK has to notify to game users, it can select one of notification on websites, e-mail, in-game memo, SMS which game users can check.

B. When the TOOROCK notifies to unspecified mass of game users, posting on websites for more than a week can substitute individual notifications.

 

Article 24. (Jurisdiction and Governing Law)

A. Particulars not expressly stated in these terms are according to related laws and business custom such as Framework Act on Telecommunications, etc.

B. When it comes to the game users using charging services, it complies with the terms and policies which the TOOROCK set separately.

C. When a lawsuit is raised on dispute caused by service use, the Seoul Central District Court’ is the competent court exclusive for the first trial.

 

< Additional clause> (Enforcement date) These terms are applied from 28th 02 2018.